Terms of Service

Last updated: 1 January 2026

1. General Provisions

These Terms govern your use of qyrzora.com (the "Site") and our travel planning services. We are qyrzora.com, PE, EDRPOU 26090576, Office 7, Business Center Horizon, 12 Velyka Vasylkivska Street, Kyiv, 01004, Ukraine. Contact: contact@qyrzora.com, +380 688 062 3529. We are a third-party travel planner, not a travel agency or tour operator. We do not sell, book, or operate tours.

2. Scope of Services

We provide itinerary planning and travel advice. Bookings are made directly with third-party providers. In line with Law of Ukraine No. 324/95-ВР 'On Tourism' dated 15.09.1995, we do not act as a tour operator or travel agent.

3. User Obligations

You agree to provide accurate information and comply with laws. You are responsible for your decisions and for verifying third-party details.

4. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages. We do not guarantee third-party information. Advertising is truthful per Law of Ukraine No. 270/96-ВР 'On Advertising' dated 03.07.1996.

5. Personal Data

We process personal data under Law of Ukraine No. 3997-IX 'On Personal Data Protection' dated 25.10.2024. We rely on your consent or other legal basis. You have rights of access, correction, and deletion. See our Privacy Policy.

6. Cookies

We use cookies with your prior informed consent as required by Law of Ukraine No. 1089-IX 'On Electronic Communications' dated 16.12.2020, except strictly necessary technical storage. See our Cookie Policy.

7. Complaints and Dispute Resolution

Contact us at contact@qyrzora.com. You may also contact the competent state consumer protection authority. Out-of-court dispute resolution is available under Law of Ukraine No. 3153-IX 'On Consumer Protection' dated 10.06.2023.

8. Electronic Commerce

Under Law of Ukraine No. 675-VIII 'On Electronic Commerce' dated 03.09.2015, we publish provider identification, terms of use, privacy policy, cookie policy, and, if selling, offer and refund terms.

9. Changes

We may update these Terms. Continued use means acceptance.

10. Contact

qyrzora.com, PE
Office 7, Business Center Horizon, 12 Velyka Vasylkivska Street, Kyiv, 01004, Ukraine
Email: contact@qyrzora.com
Phone: +380 688 062 3529
EDRPOU: 26090576
Managing Director: Lucas Klein